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Your Account, Your Play — Our Terms Explained

When you open an account with demo link, you're agreeing to a clear set of rules that protect both you and the platform.

Account SecurityPayment TermsGame RulesData Protection
demo link Your Account, Your Play — Our Terms Explained
REACH OUR TEAM

How to Contact Us About Terms Questions

Live Chat Open the chat widget in your account lobby Monday–Sunday, 08:00–23:00 (Jakarta time).
Email Support Send detailed questions or account concerns to our compliance inbox.
Account Settings Visit Settings > Legal & Terms in your account to download a full copy…
SECURITY & YOUR DATA

How We Protect Your Account and Information

Data Encryption

Your login, payment details and betting history are encrypted end-to-end. We never share your personal data with third parties without your explicit consent, except where law requires it.

Payment Verification

Every withdrawal is verified against your account history and registered payment method before it's sent. Deposits via DANA, OVO, GoPay and QRIS clear instantly and are matched to your account in seconds.

Account Recovery

If your account is compromised, contact our support team immediately. We'll verify your identity through registration details and walk you through password reset, email change and two-factor authentication setup.

Data Retention

We keep your account data, transaction history and gameplay records for three years after closure. You can request a data export or deletion by contacting support; we'll complete it within 30 days.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you use the platform. You can disable non-essential cookies in your browser settings without losing account access.

Policy Changes

We update our terms occasionally. You'll see a notification in your account 14 days before any major change takes effect. Continuing to use demo link after that date means you've accepted the update.

Frequently Asked Questions About Our Terms

No. Multi-accounting violates our terms and is grounds for account closure and balance forfeiture. We detect linked devices, payment methods and behaviour patterns. If you need a fresh account, close your current one first and wait 30 days before registering again.

Use the 'Forgot Password' link on the login page to reset it via your registered email. Follow the confirmation link within 15 minutes. If you can't access your email, contact our support team with proof of identity and we'll verify and assist you.

Go to Settings > Account > Close Account and confirm. Your balance will be withdrawn to your registered payment method within 24 hours. Once closed, you can't log back in for 30 days, then you may register a new account.

Your funds are held in segregated merchant accounts separate from our operating accounts. If the platform closes, your balance is returned to your original payment method. We maintain insurance compliance where local law requires it.

We update terms occasionally and always notify you 14 days in advance. Major changes appear as a banner in your account. You can review the full updated terms in Settings before the change goes live. Staying logged in after the date means you've accepted.

Contact our support team with your transaction ID and the reason for dispute. We investigate within 3 business days. If the charge is verified as yours, it stands; if it's unauthorised, we'll reverse it and refund your account in full.

Access depends on local law. Players in Indonesia can open an account where local law permits. We verify your region at signup. If you're outside a supported region, you won't be able to register or deposit.