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How We Protect Your Account and Privacy

Your account, deposits through DANA, OVO, GoPay and QRIS, and withdrawal requests are encrypted and secured on our platform.

Encrypted account accessPayment data protectedNo third-party sharing
demo link How We Protect Your Account and Privacy
GET IN TOUCH

Contact Us About Your Privacy Rights

Email Support Reach our privacy team at [email protected] with any questions about your data, account access…
Live Chat Open live chat inside your account lobby Monday through Sunday, 08:00–22:00 Jakarta time.
Account Settings Log in, go to Settings > Privacy & Security to review what data we…
HOW WE HANDLE IT

Data Security, Cookies and Account Control

Encryption Standard

All data moving between your device and our servers uses TLS 1.2 or higher. Deposit details via DANA, OVO, GoPay and QRIS are processed through certified payment gateways and never stored unencrypted on our servers.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies help us spot bugs and improve your experience. You can disable non-essential cookies in your browser or account settings without losing core access.

Account Verification

When you register, we verify your identity using the name, phone and email you provide. This one-time check prevents fraud and ensures withdrawals go to the correct account holder.

Data Retention

Account information is kept for the duration of your membership plus the period required by local law. Gameplay logs and transaction records are retained according to regulatory requirements in your region.

Third-Party Links

demo link contains links to partner game studios and payment providers. We don't control their privacy policies. Read theirs before you play a linked title or use an external service.

Your Data Rights

You can request a full export of your data, ask us to correct inaccuracies, or request deletion where local law permits. Submit requests via email to [email protected] and we'll respond within 14 days.

Frequently Asked About Privacy

No. Payment credentials are processed by certified payment gateways and never stored in full on our infrastructure. Only your transaction ID, amount and timestamp are recorded for withdrawals and audit purposes. You can review all transactions in your account history anytime.

Yes. Log into your account, go to Settings > Privacy & Security and select Download My Data. You'll receive a file with your registration details, gameplay summary and all transactions. You can also email [email protected] to request a detailed data export within 14 days.

Your account data is retained for the period required by local law after closure. You can request permanent deletion by emailing [email protected] with your account details. Some transaction records may be kept for tax and anti-fraud purposes where local law requires.

We never sell your personal information. We share data only with payment processors (DANA, OVO, GoPay, QRIS partners) to complete your transactions and with local authorities where required by law. All partners sign strict confidentiality agreements.

Your password is encrypted the moment you create it. We use login encryption, session timeouts on inactive accounts and device verification for withdrawals. If you lose access, contact [email protected] with your email and phone number for identity verification and recovery.

We use session cookies (required to stay logged in), functional cookies (to save your preferences) and analytics cookies (to improve the platform). Essential cookies can't be disabled, but you can turn off analytics and functional cookies in your browser or account settings without losing access to the lobby.

No. Each game studio and payment partner has their own privacy policy. DANA, OVO, GoPay and QRIS handle your payment data according to their terms. We recommend reading their policies before you deposit or play linked content.